At Recovery Pathway, accessible from recoverypathgh.com, protecting your personal data is one of our core priorities. This Privacy Policy document outlines the types of information we collect and record, and how we use it in compliance with the Data Protection Act, 2012 (Act 843) of Ghana.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us using the details provided at the end of this document.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share with us. This policy does not apply to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. By providing personal information, you consent to the collection, use, and disclosure of that information in accordance with this policy.

Information We Collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.

Direct Contact: If you contact us via phone, WhatsApp, email, or our contact form, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments, and any other information you choose to provide.

Account Registration: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website.
Improve, personalize, and expand our website.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you (via call, email, or SMS) for customer service, updates, marketing, and promotional purposes.
Process your transactions and manage your account.
Find and prevent fraud.
Log Files

Recovery Pathway follows a standard procedure of using log files. These files log visitors when they visit websites. This is a standard practice among hosting companies and is a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of this information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons

Like any other website, Recovery Pathway uses ‘cookies’. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Recovery Pathway.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Recovery Pathway. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content you see.

Note that Recovery Pathway has no access to or control over these cookies used by third-party advertisers.
Third Party Privacy Policies

Recovery Pathway’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser options.
Your Data Protection Rights Under Ghana’s Act 843

We want to ensure you are fully aware of all your data protection rights under the Data Protection Act, 2012 (Act 843). As a data subject, every user is entitled to the following:

The right to be informed: You have the right to know what personal data we are processing, why, and who it is shared with.

The right of access: You have the right to request copies of your personal data held by us. We may charge a reasonable fee for administrative time in providing this information.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure (Right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

The right to object: You have the right to object to our processing of your personal data, under certain conditions.

Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing.

How to Exercise Your Rights
If you would like to exercise any of these rights, please contact our Data Protection Officer (DPO) using the information below. We will respond to your request within one (1) month.

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC) , the supervisory authority for data protection issues in Ghana.
Children’s Information

Protecting children while using the internet is a priority for us. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Recovery Pathway does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.